Frequently Asked Questions
Everything you need to know about bringing luxury to your home.
What is the typical shipping timeframe for furniture items?
Standard shipping usually takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Does Daphtora offer a warranty on home decor and furniture?
Yes, all our furniture items come with a 1-year limited warranty covering manufacturing defects. Smaller decor items are covered by our 30-day satisfaction guarantee.
What is your return policy for change-of-mind purchases?
We accept returns within 30 days of delivery. Items must be in their original packaging and unassembled. Please note that return shipping fees apply to change-of-mind returns.
Are the materials used in your products sustainably sourced?
At Daphtora, we prioritize sustainability. Many of our wooden pieces are FSC-certified, and we actively partner with artisans who utilize eco-friendly manufacturing processes.
How can I track the status of my home delivery?
Once your order ships, you will receive an email with a tracking number. For large freight orders, the carrier will contact you directly to schedule a specific delivery window.
Do you offer assembly services for complex furniture items?
We offer 'White Glove Delivery' on select items which includes room-of-choice placement, assembly, and removal of all packaging materials for an additional fee.